Location: North Riding, Johannesburg, South Africa
Type: Full-time
Office: Hybrid, 3 days in office a week
ABOUT YOU
We are looking for...
A committed and capable Site Reliability Engineer (SRE) to take ownership of the uptime, performance, and scalability of our production and development systems. You will be responsible for managing the hosting environments of our ERP, customer platforms, internal applications, databases, and websites, ensuring they are secure, available, and optimised across all stages of deployment. This position is based in Johannesburg, offers a competitive salary, and provides an opportunity to build the foundations of infrastructure excellence for one of South Africa’s most promising fintech ventures.
What you'll get to do and why we need you...
As a Site Reliability Engineer, you will be the guardian of our technical stability and infrastructure performance. You will manage and optimise hosting environments across production and development instances, covering platforms like Odoo ERP, WhatsApp chatbot systems, APIs, internal tools, external facing websites and reporting databases. Your work ensures that the systems powering over 50 000 Sales Force members and thousands of end users remain resilient, scalable, and secure.
You will collaborate with engineers, product managers, and business teams to design infrastructure strategies, improve observability, manage deployments, respond to incidents, and drive continuous improvement. This is a rare opportunity to shape the infrastructure blueprint of a high growth, impact focused business from the ground up.
ABOUT US
Who we are and what we do...
Asuer is a fintech company committed to making life simpler and more secure for African communities through innovative financial and technology solutions. We operate across insurance and telecommunications, with plans to expand into digital payments. Our focus is on removing barriers and helping people achieve their goals.
Born from the ongoing digital transformation of Botle Buhle Brands (BBB), one of Africa’s leading direct-selling businesses, Asuer has grown into an independent company centred on financial inclusion and accessible technology. Everything we build is guided by our core values: Impact, Innovation, and Integrity.
ABOUT US
Who we are and what we do...
Asuer is a fintech company committed to making life simpler and more secure for African communities through innovative financial and technology solutions. We operate across insurance and telecommunications, with plans to expand into digital payments. Our focus is on removing barriers and helping people achieve their goals.
Born from the ongoing digital transformation of Botle Buhle Brands (BBB), one of Africa’s leading direct-selling businesses, Asuer has grown into an independent company centred on financial inclusion and accessible technology. Everything we build is guided by our core values: Impact, Innovation, and Integrity.
YOUR RESPONSIBILITIES & REQUIREMENTS
What you'll be responsible for...
- Managing and monitoring the infrastructure of our ERP systems, applications, APIs, and databases.
- Ensuring high availability and scalability of production environments and development pipelines.
- Administering cloud environments including deployments, rollbacks, and updates.
- Establishing and maintaining CI CD workflows for rapid and safe deployments.
- Setting up monitoring, logging, and alerting systems to track system health and performance.
- Investigating and resolving production incidents in a timely and thorough manner.
- Implementing backup, recovery, and failover processes to ensure data integrity.
- Improving observability and reporting across environments and services.
- Hardening infrastructure security and enforcing access controls and best practices.
- Supporting development teams with staging, test, and release environments.
- Automating routine tasks to improve system efficiency and reduce human error.
Our requirements include...
Technical skills in:
- Experience managing Linux based production environments preferably on Ubuntu
- Strong proficiency in cloud hosting platforms such as AWS or Google Cloud
- Solid understanding of containerisation using Docker and orchestration tools
- Experience with CI CD tools and pipeline automation
- Familiarity with infrastructure as code tools such as Terraform or Ansible
- Comfortable working with PostgreSQL and database administration best practices
- Networking, DNS, and load balancing
- Monitoring and alerting using tools like Grafana, Prometheus, or cloud native solutions
- Understanding of secure deployment practices including firewalls, SSL, and API rate limiting
Must be able to:
- Set up and manage reliable and scalable hosting environments
- Diagnose and resolve incidents efficiently with minimal downtime
- Collaborate with software teams to enable faster and safer deployments
- Document infrastructure processes and maintain infrastructure knowledge bases
- Implement DevOps and SRE practices tailored to a fast moving startup context
- Build processes that are robust and scale as the company grows
- Balance performance, security, and simplicity in all infrastructure decisions
Knowledge & experience:
- Odoo hosting and maintenance workflows
- Hosting ERP systems, databases, and API driven platforms
- Securing web infrastructure and access credentials
- Optimising costs and performance in cloud environments
- Scripting and automation using Bash, Python, or similar
- Logging and system observability tools
- Fast recovery planning and disaster mitigation
Prerequisites:
- A tertiary qualification in Computer Science, Information Technology, or a related field
- Minimum of 3 years of experience in a systems administration, DevOps, or SRE role
- Strong problem solving, troubleshooting, and communication skills
- Proficiency in English reading, writing, and speaking
A BIT MORE ABOUT US
What we offer....
At Asuer, you’ll join a mission with real meaning, where your work empowers thousands of people across Africa. You’ll collaborate with smart, curious teammates who move fast and build with purpose, without the drag of legacy systems. We offer competitive pay, a flexible environment, and the autonomy to shape systems from the ground up. This is a place for real growth, where you scale products that matter and make a tangible impact every day.
